IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS BEFORE YOU REGISTER FOR AND USE “MARUTI SUZUKI MOBILE APPLICATION” MOBILE APPLICATION SERVICES (THE "SERVICE"). YOU CAN REGISTER FOR THE SERVICE THROUGH YOUR MOBILE OTHER DEVICE. BY REGISTERING FOR THE SERVICE, YOU WILL BE TAKEN TO HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS AND CONDITIONS IN THE SAME WAY AS IF YOU HAVE SIGNED A PRINTED VERSION AND YOU WILL BE BOUND BY THEM AND THEY WILL CONTINUE TO APPLY EVERY TIME YOU USE THE SERVICE.
In these terms and conditions, "we", "our" and "us" mean Maruti Suzuki India Limited or its Authorized Dealers and "you" and "your" mean the individual who is using the Service. These terms and conditions apply to your use of the Service (including, for greater certainty, MARUTI SUZUKI Application), and any information and features contained therein. If you do not agree with any of the terms set out herein, you should not use the Service, and if you have already installed MARUTI SUZUKI APPLICATION, application software (the “Application”), you should uninstall the Application from your mobile or other device.
As consideration for your continuing compliance with and agreement to be bound by the Terms and Conditions, we hereby grant and you hereby accept a limited, non-exclusive, non-transferable, non-assignable license to use the MARUTI SUZUKI Application (which shall include future updates made available to you from time to time, provided you understand that such updates may be subject to additional terms in respect of which you will be notified at the time such update is made available) to access your MARUTI SUZUKI APPLICATION account from your mobile or other device, subject to the Terms and Conditions.
You understand, acknowledge and agree that:
You will not:
You understand, acknowledge and agree that you acquire no right, title or interest whatsoever in or to the Application or the Service, as either of them exist now or in the future, and all ownership, rights, title, interest and intellectual property rights in the Application and the Service, including, but not limited to, all trade names, and any and all copyright, patents, trademarks, and service marks relating thereto, are and shall remain the property of MARUTI SUZUKI INDIA LIMITED, its affiliates and/or its licensors, to the extent applicable, and nothing herein shall be construed as granting any rights therein to you.
You understand and agree that you are solely responsible for all orders, instructions and information entered through or electronically transmitted to us through the Service using your VIN or Registration number, sign-on password, and/or mobile number, and you accept that all such orders, instructions and data transmissions are undertaken at your own risk. Neither MARUTI SUZUKI INDIA LIMITED, nor any of its affiliates or licensors, nor the Authorized Dealers of MARUTI SUZUKI INDIA LIMITED is liable for any error made by you in entering any details or providing any orders or instructions when you use the Service. You agree that MARUTI SUZUKI INDIA LIMITED and its Authorized Dealers shall be entitled to rely upon orders and instructions received when entered using your VIN or Registration number, sign-on password, and/or mobile number. You understand that once your VIN or Registration Number, sign-on password, and/or mobile number have been entered in a given session, no additional passwords are required for availing the Services, and you will take all necessary precautions to prevent unauthorized access to your MARUTI MOBILE APPLICATION account(s). MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers may rely on all instructions and any other communications given or entered by you or anyone else using your MARUTI SUZUKI MOBILE APPLICATION account, and you will be bound by any agreement entered into and act undertaken by MARUTI SUZUKI INDIA LIMITED, its Licensors, its Affiliates or its Authorized Dealers in reliance on such orders, instructions and communications. Without limiting the generality of the foregoing, you will be responsible for all instructions received by MARUTI SUZUKI INDIA LIMITED, its Licensors, its Affiliates or its Authorized Dealers between the time you first pass the security procedure until the time you log-out of the Service. Please note that this includes any input errors sent by anyone else. Please do not leave your mobile device unattended while you remain logged into the Service. You must always keep confidential, and will take all necessary precautions to ensure the confidentiality and security of all of your access credentials, including your VIN or Registration number, passwords, mobile number, access codes, personal identification numbers, other security code numbers, and the answers to any online security questions (personal verification questions) you may have chosen that allow you to sign-on to the Service (collectively, “Access Credentials”), and will take all necessary precautions to prevent unauthorized access to the Service. You will NOT divulge your Access Credentials to anyone, ¬including family members, friends, employees, bookkeepers or anyone else.
You will NOT:
In the event that you suspect or immediately upon becoming aware that someone else knows or may have unauthorized access to your Access Credentials, or in the event of any other attempted or actual unauthorized access to the Service, or the loss, theft, misuse or compromise of any of your Access Credentials, you will immediately notify MARUTI SUZUKI INDIA LIMITED on 1800-102-1800 or any of its Authorized dealers. In any event, MARUTI SUZUKI INDIA LIMITED, its Affiliates, its Licensors and Authorized Dealers shall not be responsible for the use of your Application or your Access Credentials, including but not limited to unauthorized access and use of the Service on account of loss, theft, misuse, sale etc. of your mobile or other device.
You must review your instructions, communications, appointment details and information shared by you on a regular basis and report any errors in a timely manner. You will notify MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers immediately upon receipt of any confirmations of acts or appointments that were not placed by you or someone whom you have authorized to do or book in your account(s), and in the event that you do not receive confirmations for the acts or appointments that you did place.
If you fail to take any of the actions described above, you will be liable for any unauthorized transactions on your MARUTI SUZUKI APPLICATION account confirmed by use of your VIN or Registration Number, sign-on password and/or mobile number. You agree to assist us in any investigation into improper access to your accounts.
We provide information, including but not limited to, service tips, driving tips, maintenance tips, alerts, indicators, traffic and weather information, GPS trip meter, service due reminders, vehicle finder etc. (collectively, the “Information”) to you under license from various exchanges and information providers. This Information is indicative only. You may not redistribute or re-sell any Information which you obtain through MARUTI SUZUKI APPLICATION. All intellectual property rights owned by third parties in any Information provided by third parties shall at all times remain the property of such third parties. Your use of such Information is subject to the terms and conditions of each applicable third party or exchange data provider. We accept no liability for the any Information provided by third parties and make no representations or warranties that such Information will be accurate or timely. The Service, the Application and all Information contained therein is and remains our property and/or the property of our third party licensors.
Instructions placed through the Service or service appointments and service requests made through the Service will be reflected in the data maintained by the Authorized Dealers of MARUTI SUZUKI INDIA LIMITED in the same manner as the data maintained in electronic or hard form by telephonic or physical service requests.
You shall not assume that any appointment has been confirmed until you have received a confirmation of such appointment transaction.
You acknowledge that it is not possible for us to provide the Service free from defects. The Service may be delayed, unavailable, not delivered and/or inaccurate from time to time due to a variety of factors, including technical reasons, for planned or unplanned maintenance or downtime or for any other reason. The Service may be adversely affected by the performance of and any outages on mobile device networks, or when you are not in an area of mobile coverage, or other factors beyond the control of MARUTI SUZUKI INDIA LIMITED or any of its affiliates or its licensors or its Authorized Dealers or any third party, and neither MARUTI SUZUKI INDIA LIMITED, nor its affiliates nor its licensors nor its Authorized Dealers will be liable therefore.
You understand and agree that the Service and the Application are provided “as is” and “as available”, and all warranties, representations and guarantees, express or implied, are hereby disclaimed. Without limiting the generality of the foregoing, any and all warranties of merchantability, fitness for a particular purpose, suitability, reliability, accuracy, performance, compatibility or non-infringement, or that the Service or the Application will be free from defects, errors, viruses or harmful programs, or be of a satisfactory quality, are hereby expressly disclaimed.
Neither MARUTI SUZUKI INDIA LIMITED, its affiliates, its licensors, its sublicensors, its Authorized Dealers nor any other third party provider makes any warranty, representation or guarantee as to the accessibility, reliability, communication links, accuracy, truth, timeliness, or completeness of any Information, including any traffic , service, weather information or other information or data furnished through the Service, or that any such Information disseminated may be solely relied upon for doing any act or other purposes. You acknowledge that it is your responsibility to verify any Information that you elect to use when taking any action.
Your sole and exclusive remedy against MARUTI SUZUKI INDIA LIMITED, its affiliates, its licensors, its Authorized Dealers and any other third party provider of services for MARUTI SUZUKI APPLICATION, with respect to these terms and conditions, the Service, the Application, and any Information, and any errors, inaccuracy, omissions or delay therein or thereof, shall be limited to the issuance of corrected information as soon as reasonably practicable following MARUTI SUZUKI INDIA LIMITED’s receipt of written notice of such problem from you.
YOU ACKNOWLEDGE THAT THE SERVICE AND THE APPLICATION UTILIZE COMPLEX COMPUTER AND TELECOMMUNICATIONS NETWORKS AND THAT, AS SUCH, CONTINUED, UNINTERRUPTED AND ERROR FREE ACCESS TO THE SERVICE AND/OR THE APPLICATION CANNOT BE GUARANTEED. IN LIGHT OF THE FOREGOING, NEITHER MARUTISUZUKI INDIA LIMITED., ITS AFFILIATES, ITS LICENSORS, ITS AUTHORIZED DEALERS NOR ANY OTHER THIRD PARTY PROVIDER SHALL BE LIABLE IN ANY WAY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, WHICH MAY ARISE OUT OF ANY OBLIGATION OF MARUTI SUZUKI INDIA LIMITED OR ITS AFFILIATES OR ITS LICENSORS OR ITS AUTHORIZED DEALERS UNDER THIS AGREEMENT, FROM ANY OUTAGE, INTERRUPTION, DISCONTINUATION OR DELAY IN THE SERVICE OR THE APPLICATION OR ANY PART THEREOF OR ANY ERROR CONTAINED THEREIN, OR FROM ANY OTHER NON-PERFORMANCE, DEFECTIVE PERFORMANCE OR LATE PERFORMANCE DUE TO ANY CAUSE WHATSOEVER, INCLUDING ERRORS DUE TO MALFUNCTION OF EQUIPMENT, PROGRAMS OR OPERATIONS OF MARUTI SUZUKI INDIA LIMITED, ITS AFFILIATES, ITS LICENSORS, ITS AUTHORIZED DEALERS OR ANY THIRD PARTIES, OR NEGLIGENCE OF MARUTI SUZUKI INDIA LIMITED., ITS AFFILIATES, ITS LICENSORS, ITS AUTHORIZED DEALERS OR THIRD PARTY PROVIDERS, OPERATORS OR PROGRAMMERS. IN NO EVENT WILL MARUTI SUZUKI INDIA LIMITED, ITS AFFILIATES, ITS LICENSORS, ITS AUTHORIZED DEALERS OR ANY THIRD PARTY PROVIDER BE LIABLE FOR ANY PUNITIVE, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF DATA, LOSS OF OPPORTUNITY, HOWEVER CAUSED, RELATED TO, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, RELIANCE ON, OR INABILITY TO ACCESS OR USE THE SERVICE, THE APPLICATION OR THE INFORMATION, OR FOR ANY DELAY IN OR FAILURE OF TRANSMISSION OF ANY INSTRUCTIONS OR NOTIFICATIONS SENT TO US THROUGH THE SERVICE, EVEN IF SUCH PARTY KNEW, SHOULD HAVE KNOWN OR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You understand, acknowledge and agree that MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers may in its sole discretion, at any time:
MARUTI SUZUKI INDIA LIMITED’s Statement of Privacy at MARUTI SUZUKI INDIA LIMITED we take your privacy seriously. Please read the following to learn more about our terms and conditions..
This covers MARUTI SUZUKI INDIA LIMITED’s treatment of personally identifiable information that MARUTI SUZUKI INDIA LIMITED collects when you use the MARUTI SUZUKI APPLICATION and when you use our services. This policy also covers MARUTI SUZUKI INDIA LIMITED's treatment of any personally identifiable information that MARUTI SUZUKI INDIA LIMITED’s shares with you.
This policy does not apply to the practices of Companies that MARUTI SUZUKI INDIA LIMITED does not own or control or MARUTI SUZUKI INDIA LIMITED does not own or employ or manage.
MARUTI SUZUKI INDIA LIMITED collects personally identifiable information when you register for the MARUTI SUZUKI APPLICATION account, when you choose the services and promotions. MARUTI SUZUKI INDIA LIMITED may also receive personally identifiable information from our business partners.
When you are registered with MARUTI MOBILE APPLICATION, we ask for your name, birth date, anniversary date occupation, PAN, Address etc. Once you register with MARUTI SUZUKI INDIA LIMITED and sign in to our services, you are not anonymous to us.
MARUTI SUZUKI INDIA LIMITED uses information for three general purposes: to fulfill your requests for certain products and services and to contact you about specials and new products.
MARUTI SUZUKI INDIA LIMITED will not sell or rent your Personally Identifiable Information to anyone.
MARUTI SUZUKI INDIA LIMITED will send Personally Identifiable Information about you when:
Your MARUTI SUZUKI APPLICATION account information is password-protected for your privacy and security. We have taken adequate measures to secure access to your personal data.
MARUTI SUZUKI INDIA LIMITED may edit this policy from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement on the Application.
These terms and conditions will be governed by and construed in accordance with the laws of India. You agree that only courts at New Delhi will have jurisdiction for the determination of any matters arising out of these terms and conditions. This Application is for citizens of India only.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers as a result of this agreement or use of this Application.
MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of this Application or information provided to or gathered by MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers with respect to such use.
Performance of any obligation hereunder by MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers shall be excused if prevented by acts of God, public enemy, fire or other casualty, labour dispute, communications, computer, software, hardware or equipment failure, act or omission of any market center, utility, communications service, common carrier, Internet or network access or backbone provider or information provider, or any other circumstances beyond MARUTI SUZUKI INDIA LIMITED or its Authorized Dealers’ reasonable control.
Children below 18 years of age are not permitted to use this Application without the permission of their parents/guardians. If you are a child, please get your parent/guardian to read and accept these terms of use before you use this Application. Also, do not give your or their name, address, phone number or email address without their permission.
Telephone calls, use of the Service and communication between us, via messaging or any electronic mode including via email, whatsapp, etc., may be recorded. These recordings will be our sole property and may be used for training and commercial purposes or as evidence in the event of a dispute.
If you have any queries in relation to the Terms and Conditions or the Service, please contact us at _________1800-102-1800_______.
If any provision of this Agreement is declared to be invalid or unenforceable under any applicable law, the validity or enforceability of the remaining provisions contained herein shall not be affected in any manner whatsoever, and any such invalid or unenforceable provision shall be deemed to be severable and ineffective only to the extent necessary to render the remaining portions of these terms and conditions valid and enforceable.
You acknowledge and agree that you have read and understood, and agree to be bound by, the Terms and Conditions, including, without limitation, the terms and conditions contained herein, and the provisions herein that limit the liability of MARUTI SUZUKI INDIA LIMITED, its Licensors or its Affiliates or its Authorized Dealers for damages, including, without limitation, damages caused by, arising from or in connection with technical errors affecting the Service.
You and we have expressly requested that these terms and conditions and all related documents, including notices, be drawn up only in English.
These terms and conditions form a contract between you and us in respect of the Service. For your own benefit and protection you should read the terms and conditions set out herein on the MARUTI SUZUKI APPLICATION fully before you start to use the Service.
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